Log a ticket

If the guides and FAQ haven't resolved your issue, fill in the form below and the migration team will pick it up. The more detail, the faster we can help.

Migration-related issues only. Use this form to log new issues caused by or related to the M365 migration. For pre-existing IT issues unrelated to the migration, please contact the IT Service Desk via the usual channels.
One ticket per issue, one ticket per person. Please don't group multiple issues or multiple people into a single ticket — it slows resolution and makes follow-up harder. If you have several issues, log each one separately.
Provide as much detail as you can. Tickets without enough detail will be delayed while we come back to you for clarification, slowing down triage and resolution. Include what happened, what you expected, any error messages, and the steps to reproduce.

About you

Contact preferences — pick at least one
Device
Find the ID on the Datcom silver or white label on your device.
Are you able to work?

About the issue

Applications affected — tick all that apply
Will this affect an upcoming client appointment if not fixed?

Required fields marked . Tickets typically acknowledged within one working hour.